Banks and Credit UnionsMortgage Companies
Moody’s, S&P, Fitch ratings among highest in world
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No. 113 on the Fortune 500
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Founded under national bank charter No. 24 in 1863
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79% of transactions and 61% of sales now online
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Publicly held company traded as USB on the NYSE
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Named one of the Top 50 Companies for Diversity
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Past, present and future
Since the Lincoln administration signed our national bank charter No. 24 in 1863, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. Our response by the end of 2020 included a $20 million premium pay program for our employees, relief assistance and 108,000 Small Business Administration Paycheck Protection Program (PPP) loans for our customers, and $30 million in expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll.
We also recognize that this past year has fundamentally changed banking by accelerating the shift to digital products and services. We’re positioned well for this future, having launched new tools – like the U.S. Bank Smart Assistant™ – to complement our 26-state branch footprint.
- 2021 Worlds Most Ethical Companies® by the Ethisphere® Institute
- U.S. Bank Mobile App being rated best for customer service by Business Insider Intelligence
- 2021 DiversityInc Top 50 Companies for Diversity
- We take our responsibility to the communities we live, work and play in seriously, which comes across in our conduct