Cooperative Response Center, Inc.


Telecommunications Center-REC

About Us

CRC offers utilities across the country seamless contact center and alarm monitoring solutions, including call management, line crew dispatch, AMI/CIS/OMS integration, CRCLink® outage communication software, and alarm monitoring. CRC also offers outage texting services, video monitoring of substations and a Payment Card Industry (PCI) compliance solution which utilizes live agents for billing calls. From outage calls to billing calls, disconnects to emergency locates and more, CRC is there for its membership 24/7/365. By partnering with CRC, members find peace of mind as well as a cost-effective solution to their call handling needs.



CRC Headquarters - Austin, Minnesota


Customer Service Representative- Call Center
Category: Customer Services
CRC is a contact call center receiving inbound calls for electric cooperatives and utilities across the United States.  Customer Service Representatives handle calls for power outages, bill payments, and assist customers with questions on their utility accounts.  We are currently seeking energetic and dedicated people to help us achieve our vision of exceeding our member/customer expectations. more
Contact: Natalie Gifford
Phone:(507) 437-2400
Fax:(507) 437-2099