Cooperative Response Center, Inc. (CRC), provides customer contact center and alarm monitoring solutions to electric utility and alarm dealer industries nationwide.
Customer Service Representatives
Category: Customer Services
CRC is hiring Customer Service Representatives to start in February and March!
The Customer Service Representative 1 (CSR1) position plays an integral part in providing quality service to members/customers of electric cooperatives and energy providers from across the United States. CSRs assist customers with their telephone inquiries by answering questions, resolving concerns, and
SUMMARYMaintains and repairs existing software programs, applications, and interfaces. Works closely with staff at all levels to gather requirements, document, and test programs and processes. Supports and maintains applications for internal and external customers.
ESSENTIAL DUTIES AND RESPONSIBILITIESMaintains software for internal and external customers by gathering requirements, conducting