Customer Service Representative 1

Cooperative Response Center, Inc.
Job Description
***CRC offers competitive pay starting at $11.00 per hour!! PLUS shift differentials, as follows:***
$.75 extra per hour for evening shifts from 4pm-12am
$1.25 extra per hour for overnight shifts from 12am-8am
$2.00 extra per hour on Saturday and Sunday

*******Also CRC offers paid training! ********

CRC is looking for energetic and dedicated people to help us achieve our vision of exceeding our
member/customer expectations. We look for quick learners with the proven ability to handle multiple
priorities in a fast-paced environment, while encompassing a professional attitude, company and
customer focus and effective communication skills.

A CSR plays an integral part in providing quality service to members/customers of electric
cooperatives and energy providers from across the United States. CSRs assist customers with their
telephone inquiries by answering questions, resolving concerns, and providing/receiving
information;involves spending extensive time multi-tasking on a computer and telephone.

If you thrive in a fast-paced, customer-focused environment, are able to work with a variety people
ina positive manner; work well independently and as part of a team; possess strong written and
verbal communication, listening and problem solving skills; and are flexible and receptive to change,
you may be a good candidate for this position.
*******SCHEDULES AVAILABLE INCLUDE: **********
FULL TIME 2nd shift (includes some weekends)
FULL TIME 3rd shift (includes some weekends)

**********************************************************

EDUCATION AND EXPERIENCE:
•High School diploma or GED required
•Customer Service experience preferred
•Computer & telephone skills preferred

Drug Testing Required: Yes

To Apply:
  • Complete the CRC Application: available at www.crc.coop, or
  • Stop by CRC: 2000 8th St NW Austin
For questions about CRC:
call:  Emily Belshan, HRD Generalist at (507) 437-2637, or
email: employment@crc.coop
Contact Information